It is very important to note that these communications were sent prior to August 10th. The "GS" referred to in the emails is Greenhill's Director of Shelter Medicine, Gail Schroder. Instead of properly addressing these concerns, Greenhill fired this compassionate, dedicated CVT. I have added the bolding and italics.
To: Cary Lieberman; Jaclyn Semple
Sent: Sunday, August 05, 2012 4:59 PM
To: Cary Lieberman; Jaclyn Semple
Subject: More issues
I have spend the entire night thinking of the aweful day last Friday, and I feel you need to know more about this...as I am really upset and unable to perform my work as a veterinary technician. I feel this is a hostile work environment, and I am asking for your assistance. Here is the continuation of Mister's euthanasia:
While GS and I were waiting for Mister's pre euthanasia sedation to take effect, GS continued to get text messages on her phone, and she was giggling and thoroughly engaged with the text messages. After administering the sedation, she walked out several times, and didn't even monitor his response to the drugs. Some of these kitties do not respond well. I was left to hold the kitty in my arms comforting it. I would have expected a little more respect for Mister's fate, and a little more professionalism from our DVM. Euthanasia is NOT something to take lightly, no matter if it is in a shelter setting, or with a client present; there should be NO difference.
Another situation: Stinky was presented to us on Saturday during my vacation and tested "faint' positive for leukemia. GS wrote on the board to euthanize him after his hold time was up. The next day, I retested him, as there is such a thing as a faulty test. I just wanted to be sure, especially since I was informed that that day, Kristy tested 20 cats, and mistakes happen. When I retested, it came up negative. I reported the results to GS over the phone, and she told me I had to retest on serum, not whole blood, but she would come in to take blood the next day and retest at Greenhill. For your information, in order to get serum, one has to spin down the blood with a centrifuge, which 1st Ave Shelter does not have. In order to facilitate the process, and make things easier, I drew more blood and went down to Urgent Care after hours to borrow their centrifuge. I have a good relationship with them, established over the last two years, and I am always welcome to ask for their help with these kinds of things, no charge! Again, the result was NEGATIVE.
When I reported the second negative result, GS interrogated me as to how I did this, and how she didn't want me spending time driving to Urgent Care on work time to spin down the blood, which I didn't, it was after hours; no charge to 1st Avenue Shelter! I do a lot of stuff without charging my time, because I am motivated to care for these animals, as in spending time to write you these emails, on my off time. She proceeded to say that she didn't want me using Urgent Care in such matter, as there are more important things we need them for, such as blood pressures. I believe rechecking a test for a kitty that looks otherwise healthy and is slated for euthanasia is just as important as a blood pressure.
Then GS wanted to look at the kitty again, as he has a squinty eye. She did an exam and drew blood again. I asked her why she drew blood again, and she told me that in case he goes to see a specialist and undergoes surgery, they may need blood work. Now this is a apparently healthy kitty, other than his eye. So why are we spending money on bloodwork when a surgery is not even indicated; he hasn't seen the specialist yet? It may just be an eyelash bothering his eye? But until we know, why draw blood. It feels like she is second guessing every move I make to save an animals life, and attacking my integrety as a competent veterinary technician. I have 15 years of experience.
I have many more notes of event that happened. I really hope you will not let this go unaddressed.
From: Jaclyn Semple
Date: Mon, Aug 6, 2012 at 9:49 PM
Subject: RE: More issues
To: LCAS CVT
Cc: Cary Lieberman
From: Heidy Hollister
Sent: Tuesday, August 07, 2012 9:19 PM
To: Jaclyn Semple
Subject: Sorry to bother you
Sorry to bother you, but I do most of my networking for the animals in my spare time and at night....really no problem...It is the core of me to find a solution for most, if not ALL, animals. I have found a foster/transfer for Oscar, provided we can do the surgery...I am not sure if that is in the books or a feasible (financial) solution. You just have to know I try to give all animals a second, or even third chance. I am more of a no-kill person, but I realize, too, we cannot save every animal, as in the two geriatric cats currently at the shelter. But when it comes to a younger kitty, I am all for it. I am also thinking of how this makes Greenhill looks, as a whole, as an organization that goes out of its way to do every thing....I am aware of our reputation, and I really want to make us look good every time we can! We can put this on Facebook, a very effective way to show of all the good we do for animals, thus more donations! Plus we can request donations for Oscar's cause....
BTW, thank you for making my day better, I appreciated you involving me in some of the issues of the daily shelter life of the animals there...it is what I do, and love to do.
-- Heidy Indigo Hollister
You're not bothering me - I was actually going through my inbox and responding to all the emails I got today anyways. Can you give me some more information about the transfer option for Oscar? If we could do the surgery, would the transfer be able to provide post-op care for him? I just don't think it would be in Oscar's best interest to do the surgery and then send him somewhere that couldn't provide care, which could place him even more at risk of continued pain or complications.Let me know what the details are. I'll be at Greenhill in the morning. You can either email me or call my extension there - x 134.Thanks,Jaclyn
From: Heidy Hollister
Date: Tue, Aug 7, 2012 at 8:41 PM
Subject: Re: Sorry to bother you
To: Jaclyn Semple <Jaclyn.Se@green-hill.org>
Thanks for your response. Kristy and I would be able to do the post-op care at the shelter; we feel comfortable with it...and I know we can do this; we have discussed this. West Coast Dog and Cat Rescue has a permanent home for him, as in foster first, then a home. Julie McDonnell is very good at that...I just want to give a young kitty like this a chance to live.
Again, thank you, and I will talk to you tomorrow. My extension is 106, btw, you scared the hell out of me on the intercom, when I heard my name. I wasn't used to an intercome and I had to look around where that was coming from...very funny!